In the church, who are the customers?
I’m reading through Ken Blanchard’s book, Leading at a Higher Level. One of the points he makes is that every organization has two types of customers. The external customer, the outside person you are trying to serve, and the internal customer, the inside person that is employed and supported by other employees in the organization. […]
Love and Respect for a Lifetime : Book Review
I received a copy of Love and Respect for a Lifetime by Dr. Emerson Eggrichs from Thomas Nelson Publishers as a part of their BookSneeze program. After more than fifteen years of working with marriages in the local church, this is one of the best books I’ve come across that addresses the passage that has […]
Teams : Complement or Compensate
This past weekend was the 2010 Ryder Cup. A unique golf event. Golf is a sport for individuals. The Ryder Cup takes this sport for individuals and creates a team-based event. The USA vs. Europe. There are three types of matches to the competition. One is called Fourballs, two players from each team play their […]
Evaluate Your Group Effectiveness
Every now and then a leader needs to take inventory about how their group is going. For all-church group life evaluation, forms and online assessment tools are great. However, there is a need for each group leader to take a reading of where their own group is at. It’s not meant for deep evaluation. One […]
Everyone needs a coach!
Mentoring and coaching are two different avenues to the same end: growth and personal development. Both types of relationships are needed so we can fully develop. Often we look for mentors, people who have been where we want to be and we learn how to get there from them. We also need coaches in our […]
