In the church, who are the customers?
I’m reading through Ken Blanchard’s book, Leading at a Higher Level. One of the points he makes is that every organization has two types of customers. The external customer, the outside person you are trying to serve, and the internal customer, the inside person that is employed and supported by other employees in the organization. […]
Misdiagnosed
When I go to my doctor because I’m not feeling good he goes through a process to diagnose what it really wrong with me. He starts asking some basis questions that narrow the options of my illness. “Where does it hurt?” “My elbow.” He has now narrowed down the potential diagnosis… I clearly don’t have […]
The Path Leads Somewhere
A friend in a former church that I served used to say of parenting, “Pick your path and live with where it leads.” No parent looks at their newborn and dreams of an emotionally broken, codependent, needy and/or abusive future for their child. No parent in their right mind would do that. Every parent wants […]
